How do I reset password

If you have forgotten your login or payment password:

Step 1: Go to the main login page
Step 2: Click ‘Retrieve password’
Step 3: Enter the 12 mnemonic phrases in order with a space between each word.

DO TAKE NOTE that if you have lost the mnemonic phrases we have no ways of recovering your account for you, so please take good care in safekeeping it.

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